Last night, e received this email message from Google Fi, our data and phone service provider:
“As a reminder, Fi’s Terms of Service require you to use our service primarily in the United States (territories not included), and it looks like you’ve been predominantly using Fi abroad. In 30 days, we’ll need to suspend your international roaming data capabilities unless you start using Fi in the United States again (territories not included). Your calls and texts will not be impacted.
We may grant exceptions for military members and state department workers who are serving abroad. Please complete the following steps to request an exception.
- Go to offers.sheerid.com/google-fi/
- Fill out the verification form (make sure to use your corresponding Fi email address)
- Submit the required documents
Once SheerID verifies your status, Fi will process your exception and you’ll be notified via email. This process usually takes 20 minutes, but up to a day in some cases. Visit our Help Center for more details.
Your phone number is safe on Fi until you cancel service or move it to another provider. If you believe you received this message in error, please contact Fi support.”
Photo from one year ago today, February 15, 2021: