Yesterday’s post described the annoyance of correcting errors made by companies we deal with. One we failed to mention was a payment we’d made to a credit card company for $6000 at the beginning of November. A few days after our bank sent the payment via BillPay, I logged into the credit card account to ensure the payment was posted as I always do.
Most credit card companies send a message stating they have received the payment, but I always check to ensure the correct amount has been posted based on the amount I entered in BillPay. To my shock, the credit card showed a credit of two $6000 entries.
Immediately, I checked our bank account to see if two $6000 payments had been sent to the credit card company, but that wasn’t the case. Then, I called the credit card company, and they agreed that an error had been made and would correct it promptly. A few days later, I checked again, and only one $6000 payment was posted.
No, resolving this didn’t take long, but it required several steps and a degree of focus that could have been better spent elsewhere. In any case, this is a perfect example of checking and rechecking.
When we order groceries to be delivered each week, I carefully review the bill against the products we receive. I seldom find errors, but I have, on a few occasions, required me to contact the store through Amazon, in this case, Whole Foods. Amazon is excellent at crediting errors, but this becomes questionable now when they report that “shifty” people are taking advantage of their process. This could ruin it for all Amazon shoppers.
As Target shoppers know, they have tightened their return policy over the years when, previously, anyone could return an item, even if it was used, without a receipt. Here is their policy below:
- Target-owned brands: Customers have up to a year to return these items.
- Target Circle™ Card or Target Circle 360™ members: Customers have 30 days to return items.
- Return methods: Customers can return items at a Target store, use the Drive Up option, or mail the item back:
- In-store: Bring the item and return the barcode to Guest Service.
- Drive Up: Start the return in the Target app, and a team member will process the return in the parking lot.
- By mail: Print a prepaid return mailing label from the order details. “
Based on our lifestyle, I rarely return anything. I tend to re-purchase items I’ve used in the past, avoiding the necessity of returns. If I try something new, I only do so when we are in a location where we have easy access to return-mailing the product and a reliable mail service.
In South Africa, sending anything by the postal service isn’t possible. Thus, returning an item would require sending it through FedEx, DHL, or UPS, which is very costly. When we stock up on supplies before heading to South Africa, we check to ensure everything is in order with the items. This will be coming up soon.
While we’re in Nevada for 2½ months, we’ll stock up on anything we may need since a few items we use regularly are available in the country. We’ve often tried using alternatives, but they have been disappointing. Most food items are available in larger supermarkets or have acceptable alternatives. We adjust our recipes accordingly.
That’s it for today, folks. In a few hours, we’ll watch the Minnesota Vikings football game. We won’t be cooking today since we’ve ordered takeaway food, which will arrive at dinnertime.
Be well.
Photo from ten years ago today, November 17, 2014:
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| Kaahumanu Church is a building in Maui on the US National Register of Historic Buildings. For more photos, please click here. |