Flight delays during holidays?…What are your rights and options as a traveler?…

Hawaii is a treasure trove of unusual flowers and plants.

This morning, we encountered this article that may impact many of our readers as they go home after the Thanksgiving holiday.

“Is my flight delayed? Here are Sunday’s flight delay cancellation numbers
Zach WichterKathleen WongJosh Rivera, USA TODAY

Early reports signal little travel disruptions nationwide as millions of Americans hit the road or take to the skies post-Thanksgiving.

According to FlightAware’s flight-tracking website, only 43 U.S. flights had been canceled by 8 am ET, and another 568 had been delayed. It is worth mentioning that Saturday saw 6,357 flight delays, while today is expected to be the year’s busiest travel day.

Airlines have urged travelers to check flight statuses before heading to the airport, and a few have issued waivers for changes or cancellations due to weather concerns.

TSA reminders
Today, TSA projects are one of the busiest travel days.

Enjoy your worry-free vacation: Best travel insurance policies.

“Many members of the TSA workforce will be on duty throughout Thanksgiving Day and week, and I am immensely grateful for their selfless dedication and professionalism,” Secretary of Homeland Security Alejandro N. Mayorkas said in a news release. “I encourage travelers to plan, follow TSA’s travel tips, and take advantage of programs like TSA PreCheck – simple steps that will make everyone’s journey smoother, our skies safer, and TSA’s job easier.”

As a reminder:

The TSA advises passengers to start packing with an empty bag to reduce the likelihood of bringing prohibited items through a checkpoint. All liquids, gels, and aerosols must be 3.4 ounces or less when packed in a carry-on bag.

Certain foods—considered liquids or gels —such as gravy, cranberry sauce, wine, jam, and preserves—must be packed in a checked bag if they exceed 3.4 ounces.

“If you can spill it, spray it, spread it, pump it or pour it, it is a liquid, aerosol or gel and must be packed in your checked bag if it exceeds the 3.4-ounce limit,” TSA said. “As always, passengers may bring solid foods such as cakes and other baked goods through the checkpoint.”

And yes, breast milk is an exception to the liquids rule.

What day will be the least busiest one to fly?
Today will be the busiest day for air travel, while the least busy days were Thanksgiving Day, Nov. 28; Black Friday, Nov. 29; and this coming Tuesday, Dec. 3.

What is the DOT Dashboard?
The Department of Transportation created a dashboard so travelers can easily access information about U.S. airlines’ services in case of cancellations or delays.

Click here to access the DOT Cancellation and Delay Dashboard.

A new DOT rule that went into effect at the end of October requires airlines to refund passengers if their flight is significantly delayed for reasons within the carrier’s control. The rule also makes airlines more responsible for following their own customer commitments in those cases.

What is a significant delay?
The DOT defines a significant delay as a departure or arrival three hours late or more for a domestic flight or six hours for an international flight.

What is a controllable delay?
According to the DOT, an airline-caused delay is controllable. Controllable reasons include maintenance or crew problems, cabin cleaning, baggage loading, and fueling. Weather or air traffic control flow programs do not count against the airline.

What am I entitled to if my flight is delayed?
If your flight is delayed significantly for a reason in the airline’s control, you are entitled to a refund if you choose not to travel. If you decide to stick it out, you may still be entitled to some compensation or accommodation, including rebooking on another flight or airline at no cost, meal and lodging vouchers for qualifying delays, and other benefits.

No U.S. airlines currently offer cash compensation for delays. Still, the big four (American, Delta, Southwest, and United) all offer hotel and ground transportation vouchers for overnight stays due to a flight cancellation.

What to do if your flight is canceled
Your best bet is to know your airline’s policies before your trip and be your advocate. Get in touch with the airline however you can, whether through the app, social media, phone, or at the airport help desk if you’re already on your way. It’s usually a good idea to have some alternative flights in mind when you speak to an agent, and be sure to ask for any accommodation or refunds you may be entitled to if you plan to take advantage of those policies.”

Hopefully, the above information may be helpful for you during the busy holiday season. With more and more travelers after the end of the pandemic, the entire scenario has changed, and it’s imperative to stay up-to-date on your rights and options. Although “reading the small print” is irritating and time-consuming, it may be a good resource for transportation issues.

Be well.

Photo from ten years ago today, December 1, 2014:

The bananas in the yard in Maui grow bigger each day and are soon ready for picking. For more photos, please click here.

We’re on the move…Travel day#1…Flight got canceled…

This was our limo this morning to the airport from Green Valley Ranch Resort.

We are at the United gate at Las Vegas McCarren Airport, waiting to board our new flight in a few hours. Yesterday afternoon, I got a text on my phone stating that our 7:00 am flight to Newark was canceled, and the new flight would depart at 10:28 am. We got excited about the change, which meant we wouldn’t have to get up at 3:00 am to get to the airport three hours early, as required, by 4:00 am.

The message stated that we’d have to book different seats on the new flight. Immediately, we checked online, only to find two seats left, one a window and another a middle seat in different rows, both of which we don’t like. We both prefer aisle seats and had previously booked our seats across the aisle from one another. But, this leg of our journey is slightly less than five hours, and we can manage this situation.

Unbelievably, United doesn’t credit passengers for their previous seat purchases when flights change. We’d paid extra on the old flight for better seats but had to take the two lousy seats that were available without the possibility of a refund. Go figure. They get you coming and going, duh, literally.

This morning, another text arrived stating the flight would be departing until 10:55 am, a change that didn’t make a difference to us one way or another. We’d already arranged our ride to the airport, and it was too late to change it. We were scheduled to be picked up by the limo at 7:00 am, but then, at 6:25, I received a text from the driver that he had arrived and if we were ready to go.

The interior of the limo.

We figured we’d either be waiting in the hotel lobby or at the airport. That was fine. By 6:40, our bags were loaded, and we were in the limo on the short 12-minute drive to the airport. The cost for the limo with tip was US $100. But, with this big festival going on in Las Vegas, there were no Ubers, Lyfts, or taxis available. We had no choice but to take the limo at four times the cost of a taxi. We felt we were lucky to get a ride at all. We weren’t about to complain about that.

Little did we know the driver would arrive in a black stretch limo. Gosh, I can’t recall the last time I rode in one of those. Riding in a limo has never been important to either of us. But I couldn’t resist taking a few photos. At least I’d have something to add to today’s post when the photo ops were slim. It was a far cry from the small rental car we’ll be driving on the N4 from Nelspruit/Mpumalanga/Kruger Airport when we arrive in two days. As long as we have transportation, we don’t give it much thought.

Once we arrived at the airport, we discovered curbside check-in for United. But the rep explained that due to our international connection, we’d have to go to the ticket counter for United, using the kiosk to get our bags checked, receive our boarding passes, scan our passports and show our PCR test.

The kindly reps at the kiosk who assisted passengers were unaware that South Africa doesn’t allow entry from US passengers with only a CDC white vaccination card. When we showed them the comments on entry restrictions on their screen, which clearly stated that PCR or Antigen tests were required and CDC cards alone wouldn’t do, they were shocked. They had no idea. They said many passengers scheduled for flights for South Africa were in for a big surprise.

It was Tom who found this new requirement online. The reps were surprised we found the small print about the change in this requirement. What a nightmare that could have been.

Slot machines at the airport in Las Vegas.

Then, our bags were then whisked away to the check-in counter, where they were weighed. All four of our checked bags, none of which required payment for an international flight, were weighed and none were overweight. We had weighed all of them in our hotel room on our travel scale, which miraculously has lasted for over 9½ years.

We breezed through security and made our way to the gate, where we are still sitting with my phone plugged into the charger on the seat. By the time we get on the plane, my phone and this laptop will be 100% charged. Apparently, based on the new location of our seats on this first flight, there are no plug-ins for devices. Good grief.

With only a two-hour layover in Newark, based on the flight cancellation, we are grateful for, as opposed to the previous six-plus-hour layover, I wouldn’t have had time to do today’s post. Since we arrived at the Las Vegas airport so early, I had ample time to upload a post. There are slot machines about 20 feet from us, but we don’t play.

Tom offered to get me a cup of decaf coffee, but after waiting in line at a Starbucks, he discovered they didn’t sell decaf. That’s weird. I’ll wait and have coffee on the plane in about two hours.

Ah, dear readers, this has been one long and difficult time in the US. We saw son Greg and the three grandchildren in Minneapolis for about 20 minutes while seated in the rental car with masks on while they kept back about 10 feet from the vehicle. We never saw Richard in Las Vegas/Henderson since we were still coughing. We wonder if Covid-19 will ever go away and if the visiting family will be possible.

The next time we write will be when we arrive in Johannesburg on Monday, after the 15 hour red eye where we’ll spend part of the night at the airport hotel, trying to catch up on some sleep.

See you next time.

Be well.

Photo from one year ago today. May 22. 2021:

The river is beautiful at sunset. For more photos, please click here.