Booking using a travel agent/agency as opposed to booking travel yourself…

This was Birdie, a red Cardinal, a popular bird with whom I developed a special connection. Within days of “meeting him,” we became fast friends, and he visited several times a day, singing a special song for freshly chopped nuts. Later on, his mate joined him. He was a precious treat during our four months on the island.

Often, we are asked if we use travel agents/agencies for any of our travel. The answer for us is simple…if it’s a cruise, we use Vacations-to-Go or Costco Travel. On a rare occasion, we may book a cruise directly through the cruise line when there is a perk-related benefit. We check multiple sources for pricing before committing.

We use Expedia or Hotels.com for hotels, which can be found on our site. We use our Expedia link or Costco Travel for car rentals, whichever offers a better price. For rental cars, we usually get the best pricing using Expedia. (We suggest you carefully review the base prices for any travel, plus any port charges, taxes, tips, and other fees).

(Please use the links on our site for Expedia, Hotels.com, and VRBO for vacation rentals. These are all located on the right side of our homepage on your laptop or computer and at the bottom of the page on your phone. We receive a tiny commission to offset some of the expenses of managing our site, and we appreciate your patronage. You do not pay more to use our links. They are the exact pricing you’d receive on your own. Thank you to our many readers who’ve been using our links for years).

Thus, whether or not to use an agent/agency is entirely up to you. However, at Costco, we get “shop cards” when booking cruises through them and rewards for using Costco’s Citibank Card. Plus, we receive monetary rewards from shopping at Costco since we have an Executive account (check with Costo for details here). A credit card through Citibank is not required, but the Costco membership is required to book travel through Costo Travel.

However, there are still over 500,000 travel agencies worldwide, which we expect will eventually be replaced only by online services/agents. In the interim, many seniors or others who are not adept at booking travel online use travel agencies, and if you fall into that category, we suggest you find a good agent you can use by phone, email, or text.

Booking travel through an agent versus doing it yourself comes with its own set of pros and cons. The best approach often depends on your priorities, experience, and the type of trip you’re planning.

Using a Travel Agent

Pros:

  1. Expertise and Connections: Agents often have insider knowledge and industry connections that can unlock perks like upgrades, exclusive deals, or access to fully booked destinations.
  2. Time-Saving: Planning a trip, especially a complex one, can be time-consuming. A travel agent takes on the research and logistics for you.
  3. Tailored Advice: Good agents take the time to understand your preferences, budget, and travel style, curating options you might not think of on your own.
  4. Support During Emergencies: Agents can quickly troubleshoot and adjust your
  5. plans if something goes wrong, such as missed flights, cancellations, or natural disasters.
  6. Special Packages: They may offer bundled deals for flights, hotels, and tours that can save money or simplify planning.

Cons:

  1. Less Control: You’re relying on someone else to make decisions that might not perfectly align with your preferences.
  2. Service Fees: Some agents charge fees for their services, which can add to your overall cost.
  3. Availability: Not all agents are equally knowledgeable or responsive, so finding a good one might take effort.

Booking Travel Yourself

Pros:

  1. Complete Control: You decide everything, from the itinerary to the exact seat on the plane.
  2. Cost Transparency: You can directly compare prices and choose the most budget-friendly options.
  3. Flexibility: When you’re in charge, making changes or experimenting with different routes is easier.
  4. Tools and Reviews: Platforms like Google Flights, Skyscanner, and Airbnb offer user reviews and tools to fine-tune your planning.
  5. Learning Experience: Researching and booking independently helps you learn about your destination and makes you a more resourceful traveler.

Cons:

  1. Time-Consuming: Searching for the best deals and figuring out logistics can take hours, even days.
  2. Risk of Overlooking Details: You might overlook essential factors such as visa requirements, transit times, or cancellation policies.
  3. No Backup: If something goes wrong, you’re on your own to navigate the fixes.
  4. Overwhelm: The sheer volume of options can make decision-making stressful.

When to Use a Travel Agent

  • Planning a honeymoon, luxury getaway, or a once-in-a-lifetime trip.
  • Traveling to a remote or less-known destination.
  • Booking group travel or multi-stop itineraries.
  • If you value personalized service and peace of mind.

When to Book Yourself

  • Taking simple trips (e.g., one flight and one hotel).
  • Traveling on a tight budget and you’re comfortable researching.
  • If you enjoy the process of planning and learning.
  • For last-minute or highly flexible travel.

We hope you find this information useful as more and more services roll into the digital/AI age and fewer and fewer face-to-face interactions for various services are implemented.

Be well.

Photo from ten years ago today, January 10, 2015:

A single cactus-type plant against the backdrop of the roaring sea in Kauai, Hawaii. For more photos, please click here.

Mission accomplished…Tip for travelers to Australia…Solutions for us…

This parasitic plant appears to be a face looking up to the sky with leaves in its mouth and throat.

We apologize if today’s topic doesn’t apply to you. However, in today’s world, this subject is important for both business travelers and tourists, technology while on the move.

Three years ago, we found information on technology in other countries other than our familiar USA often confusing and difficult to understand. Each country has its own means of providing Internet service to its residents and the concept of SIM cards is unheard of in some countries.

Although we’ve covered this topic in the past, with our influx of new readers who may not have had the time to go back and read our prior 1104 posts (duh), we share this update today particularly as it applies to a non-resident traveler to Australia which includes Tasmania and a few other Australian islands.

It’s winter here now with fewer flowers blooming than in spring but we love seeing flowers during the off-season.

A bit of review: When we booked the house in Trinity Beach, it listed free wireless Internet access is included in the rent. For the average user, this may have been ideal.

The signal is available in this property via a router in the owner’s house above us, making the distance alone an issue by providing a strong signal in this large property. This is not unlike a router in your own home not providing a strong signal on another level such as a basement or upper level.

Also, we are sharing that router connection with the owners who are often home and online at the same time as us. This creates a very difficult scenario. If we were typical tourists only needing access to email and occasionally searching for restaurants and  “things to do” this wouldn’t be an issue.

But for us, not only posting each day with the inclusion of many data hogging photos and our intensive searching for future travels causes us to run into considerable issues with the slow and inconsistent signal especially if we’re both online on the house’s router at the same time.

Shooting up at our vacation property from our return walk. The owners live in the huge upper level while we live on the ground level smaller though the ideal property.

Within a few hours of our arrival, we realized we had a serious situation that would prevent me from being able to upload our daily posts. As discussed in an earlier post, we had no choice but to head to a local phone store, Telstra, to search for a solution, hopefully using our own global hot spots by inserting one of their SIM cards

Simply put, a SIM card is a small card inserted into phones, routers, and various wifi devices that picks up the local wifi signal for which the user is charged for the data via a prepaid or billed service. Please click the link for a more detailed description.

As it turned out, Australia is locked up with cell phone contracts. There’s no such thing as the use of a global SIM card in this country. Either purchase a prepaid SIM card or a two-year contract from one of the local providers or eels one is out of luck. 

Essentially, Telstra allowed us to borrow a hot spot without a rental fee for the device while we paid for the data which we’ve reloaded on several occasions online through their website. As it turned out, I exclusively use the hot spot while Tom uses the wifi in the house. The cost of data for my use is a cost of USD $102.26, AUD $140 for 16 gigabytes of data.

Pretty bougainvillea we found on a walk in the neighborhood.

I use all 16 of these gigs every three weeks, renewing for an additional 16 gig once it gets down below 2 gigs.  Then, I go online to Telstra’s website: m.telstra.com to easily renew. Tom could easily log on to the hot spot but his data use is calculated exponentially.

It took me a few times to figure out that the online data reload won’t accept a credit card issued outside of Australia. As a result, its been necessary to pay using PayPal, a secure service we frequently use for online payments. 

Once we activated our first SIM card in Australia, I’ve never experienced an outage, difficulty getting online, or an issue uploading posts or photos. Simply put, it works well.

However, before we leave Trinity Beach we’ll return the loaned hot spot while we’ll continue to travel in and out of Australia over the next 21 months. How will we handle our wifi needs when our own hot spots won’t work here and we’ll be at hotels, on ships, and at ports of call during which we’ll be required to pay even higher fees for data for often a poor signal?

Pink bougainvillea was in abundance in Kenya during the heat of the late fall season.

The only logical solution was to purchase our own Australian hot spot (they don’t carry unlocked universal/global hot spots) and reload the SIM card as required. Ultimately the cost of the device itself was the biggest issue.  We already knew the cost of the data.

Upon visiting the Telstra store in the Smithfield Mall yesterday, spending considerable time with a rep encouraging us to take a two-year contract, we ending up deciding on the most economical decision…no contract, buy a device, load data as needed.

With a few devices available we opted for the following device as shown in this photo which includes 3 gigs of complementary data which should see me through a few days and must be used within 28 days from purchase.  Once that data is used we’ll reload the SIM card. Once reloaded, the new data expires in a year.

Our new Australia only hot spot purchased yesterday at Telstra.

Thus,  we’ll be able to be online when we go to the airport in Cairns, when we stay at the hotel in Sydney before flying to Fiji when we wait at the airport in Sydney before boarding the plane to Fiji. Once we arrive in Fiji, the device will be dormant during our entire stay, fired up again once we’re back in Australia in January for a cruise. 

Once we arrive in New Zealand later in January, again, we’ll figure out a solution that will work for us. With Fiji upcoming, we’ll do the same. There’s no country we’ve visited in the world where the wifi was an easy option considering our use, even when we were in Hawaii where we couldn’t purchase an affordable SIM card to use in our global hot spots. Luckily, the houses in Hawaii provided strong signals.

We wondered what was beyond this barn in the neighborhood.

The cost of the hot spot was AUD $99, USD $72.33.  It pays for us. You may think that as a traveler to Australia for a two-week vacation/holiday that this won’t pay for you. However, as a traveler requiring considerable data use or those choosing to avoid paying high wifi per day fees at a hotel with a poor signal, this may work for you, especially for the business traveler. 

Unfortunately, once we permanently leave Australia, we’ll have no use for the hot spot. We look at it this way…we could go out to dinner and spend the AUD $99 without batting an eyelash.  At least for now, this is the purchase that keeps giving.

Many travelers don’t realize that using wifi on their phones results in “roaming fees” that may result in $1000’s in surprise fees on their cell phone bill when returning home. 

We’d seen these droopy topped agave plants in Hawaii, also found in Australia.

We’ve heard from others about their lack of understanding in this area only resulted in a later discovery that each time they called, sent an email or uploaded photos or, logged into Facebook while on a cruise or traveling, they incurred huge roaming fees when outside their home country.

It’s an ongoing process as we move from country to country. Technology is not universal and may never be so.  In the interim, we do our best to figure out the most logical, user-friendly, and economical solutions to best serve our needs.

                                              Photo from one year ago today, August 12, 2014:

There we were at Le Louvre. It was hard for us to believe we were actually there. For more details and photos, please click here.