The continuing prescriptions saga…

Posted by worldwide-admin on with 2 Comments

On May 17, 2012, I posted concerns about our prescription refills when we are out of the US. As is the case with most insurance plans, the servicing mail-order pharmacy will not send more than three month’s of medications at any time.

Writing that post prompted me to contact the mail order pharmacy to request an exception, due to our unusual circumstances of our being out of the country for years as opposed to months.

Here was the conversation with them: 

“We’d like to request that we receive 12 months of prescriptions in October 2012 before we depart for our journey. A year later, we will ensure we are at a location with an address and have you mail them to us for another year. Our doctor has approved this.”

“Oh, we don’t send the prescriptions outside of the US,” he said with authority in his voice.

Hum…I mused to myself. My choice was either to alienate him by complaining about their policy which was surely futile or, give him a proposal. Here’s what I proposed:

“Sir, we will be getting a new address in the US when we establish residency in another state in December 2012.  Also, we will be obtaining the services of mail handling company in the same state.  Could you send the prescriptions, 12 months at a time, directly to that address?”

“Gee, I don’t know,” he quips, question marks flying around his head.

“Can you find out?”  I asked.  This was like pulling teeth!

“Uh, yea. Can you hold?”  The authority was gone from his voice.

On hold for 15 minutes, he returns with his answers. “Thank you for holding. We’ll be sending you forms in the (snail) mail with instructions.” 

“Oh, I have poor handwriting (true).  Can you email them to me or are they available online?”  I asked with the utmost of sincerity.

“No, they have to be snail mailed and completed by hand,” he says, sounding annoyed with me.

Good grief! Where’s my old typewriter?

Within days of my inquiry, we received a packet of complicated forms, stating not only our standard identification information (OK, I get this) including every word on our ID cards (they have this). We were asked to list one prescription per page, reasons for the prescriptions, how long we’d had the illness, the diagnosis and the prescribing physician’s information.  

With our regular daily prescriptions plus an additional prescriptions for preventive and emergency travel conditions, this would result in completing 20 pages!  It would take days.  

Yes, I could manually enter the repeated information, for example; ID information, addresses and prescribing physician information, etc. and then proceed to copy and print the 20 pages, subsequently, manually entering the requested lengthy medical information.  This still would take days!

Yesterday, I called asking to speak to a supervisor, asking that our conversation be recorded (it was) and documented (hopefully, it was) and here was my proposal:
1. Complete one page with the pertinent basic information.
2. Print all of our prescriptions directly out of their system. (They could have done this!)
3. Write a letter, signed by both Tom and I, explaining our circumstances, reasons for the request, including our itinerary for the next 949 days thus far.
4.  Staple this together.
5.  Snail mail.

The supervisor agreed to my proposal.  I reminded him to post it in the system as to his agreement with my proposal.  Otherwise, they will receive the packet, send it back to me, complaining I didn’t fill it out correctly and this entire process would begin again.  Of course, I made copies of everything.

Does this scenario sound familiar?   I’ll keep you posted on the end result.

Medicine from afar? Refill our prescriptions? Annual checkup?

Posted by worldwide-admin on with 0 Comment

As a health and fitness buff most of my adult life, I have made every effort to stay healthy by eating good homemade food, exercising regularly and avoiding toxins in every way possible.  

Many of my efforts have failed me and I have been forced to succumb to traditional medicine and take a few prescriptions each day, as does Tom for a variety of conditions.  

Yes, I have tried over these past years to gradually reduce these few medications with the hope of stopping them entirely. For example; days later, my blood pressure sneaks up to a dangerous level, prompting me to begin the tiny dose once again, fearful of the consequences. 

For me, it appears my genetics is the culprit. Otherwise, there is nothing in my lifestyle, that I could discover from my years of research as to why I would be plagued with these few ailments. Its frustrating. 

Don’t drink, don’t smoke, don’t drink soda. I consume only organic produce and grass fed beef, avoiding all grains, wheat (inspired by Dr. William Davis’ book, Wheat Belly) starches and sugary food.  I haven’t had a sweet treat of any type in almost a year.  
Each day and night I wear a BodyMedia armband to ensure I get in 10,000 steps a day.  It tracks thousands of measurements including how much time I spend sleeping each night which s usualiy about 7.5 hours.  
I have exercised most of my life, regularly, faithfully and with vigor while currently obsessed with HIIT training as recommended by Jonathan Bailor, backed by 1100 medical studies, 10,000 pages of scientific research, endorsed by some of the top medical professionals in the world, many from Harvard Medical School and the Mayo Clinic.  A great read!

We miss doughnuts.  Years ago, on occasion,Tom and I experienced what we called “MD days,” meaning “multiple doughnut days” whereby we’d eat many doughnuts, watch movies and lounge all day. No more.  We haven’t done this in fifteen years.  I can no more imagine, lying in bed all day and eating doughnuts than going to the moon. (Actually, space travel is on my wish list).

A fast food item hasn’t crossed my lips in 25 years!  And what has it got me:
hypertension, thyroid disease, joint and bone problems and borderline diabetes, the bane of my ancestors, most of them inflicted with these conditions, many of whom suffered and died from these conditions!  
Am I sick? No!  But…I am a slave to these few prescriptions.  Am I slim, physically fit, strong and without any memory issues at my age?  Yes. So, I faithfully take those few little pills each morning, hoping for the best, hoping in time that I will discover a way to toss them all away.

Today, I called our prescription medication plan explaining that when we’ll be traveling for no less than 949 days (so far) asking if they can provide us with at least one year’s worth of the prescriptions to take with us when we leave in 5 months and 19 days.  (We’ll figure out something for the remaining period).  The answer was “no.”They will only do what they’ve always done: if the doctor writes a three month prescription, we only get three months of pills at a time!  I asked, “Are you willing to mail our prescriptions to: Kenya, Africa or maybe Marloth Park, Kruger National Park, South Africa?” There again, the answer was “no.” No mailing outside the US.
Will our prescriptions be mailed to Africa? No.

Tomorrow, I have an appointment with the family doctor, a great guy, who will most likely try to help us figure out a solution.  Yes, we will have a mailing a mailing service with our own address where any important mail will arrive and can be scanned and sent to us by email.  

The service will forward packages to us wherever we may be. However, some countries do not welcome prescription drugs entering the country.  We shall see what transpires and post the solution to yet another dilemma.