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From Travel + Leisure online magazine, found here.
“These US Airports Have the Longest Customs Wait Times Right Now—Some Stretching Over 2 Hours
Landing at an airport after an international flight can be a drawn-out experience, but some airports are worse than others when it comes to lengthy customs wait times.
In analyzing wait times for some of the busiest airports in the country, Travel + Leisure found average Customs and Border Protection (CBP) maximum wait times that often stretched beyond 30 minutes and even extended to over two hours in rare instances. For this report, T+L examined data from the CBP’s Airport Wait Times site over a 28-day period between Feb. 22 and March 22.
As the second-busiest airport in the United States, according to aviation analytics company OAG, Dallas-Fort Worth International Airport (DFW) had an average maximum wait time of 37 minutes for US citizens and 41 minutes for non-U.S. citizens. On March 17, that even stretched to a whopping 185 minutes at one point.
The busiest airport in the country, Hartsfield-Jackson Atlanta International Airport (ATL), had lower average maximum wait times of just over 20 minutes for both US citizens and non-U.S. citizens.
Average maximum CBP wait times at New York’s John F. Kennedy International Airport (JFK) regularly reached beyond an hour for both US and non-U.S. citizens. At the same time, Chicago O’Hare International Airport (ORD)—the third busiest airport in the US—had average maximum wait times of about 40 minutes or less, and more than one day in which the maximum wait time exceeded two hours.
On the West Coast, average maximum wait times at Los Angeles International Airport (LAX) reached up to 51 minutes and regularly exceeded an hour. Fellow California airport San Francisco International Airport (SFO) had slightly lower CBP average maximum wait times of 43 minutes or less.
CBP monitors wait times at the busiest international airports around the country, but noted: “flight arrival patterns can vary considerably by time of year and day of week, as well as by time of day.”
To help get through customers faster, travelers have several time-saving tools at their disposal. Signing up for the trusted traveler program Global Entry can mean shorter lines thanks to an expedited kiosk process. The program costs $120 to apply and, if approved, is valid for five years.
Another option is the Mobile Passport Control app, a free program available at most major U.S. airports that passengers can fill out up to four hours before landing. With that, groups up to 12 can be processed together.”

